Problem
01.
Leads live in WhatsApp chats, notebooks, and spreadsheets instead of one system, so nobody has the full picture.
1
02.
Customers repeat themselves on every call because no one has their history in front of them.
2
03.
Deals quietly go cold because a follow-up got missed, and no one notices until the customer is gone.
3
01.
Week 1 — Discovery & Planning: we map your current process and identify the right modules for how your team actually works.
Week 2 — Setup, Migration & Training: your data is imported, roles and permissions are set, and your team is trained from day one.
03.
Week 3+ — Go Live & Support: you're up and running, with a 30-day success plan and ongoing optimisation.
04.
The approved flow is 3 steps only: Week 1 Discovery & Planning | Week 2 Setup, Migration & Training | Week 3+ Go Live & Support. Remove Step 4 entirely.
Features
Answers calls and chats instantly, any time of day
Gives every customer a professional greeting
Routes customers to the right person or department
Routes customers to the right person or department
Handles bookings and routine enquiries automatically
Hands off to a human whenever a request needs one
A clinic uses the digital receptionist to handle after-hours booking requests, so patients get a response at 9pm instead of waiting until the front desk opens the next morning.
Pricing
Contact us for pricing.
What channels does Spider CRM bring together?
How is this different from Zoho/HubSpot?
How long does setup take?
What can the AI actually do?
Do we need an IT team to run this?
