Problem
01.
Calls go unanswered when your team is busy, in a meeting, or off the clock.
1
02.
A customer who isn't answered often just calls a competitor instead.
2
03.
Simple, repetitive questions take up time your staff could spend on harder problems.
3
01.
A customer calls or messages your business.
The Digital Receptionist greets them and asks what they need.
03.
It routes them to the right person or department.
04.
Anything more complex is handed off to a human, seamlessly.
Features
Works without internet, reach customers anywhere
Simple menus customers don't need training to use
Reach underserved and rural customers
Reach underserved and rural customers
Works on any phone (smartphone or feature phone)
Get customers using your service in seconds
A microfinance client uses USSD to let customers check loan balances and repay without needing the banking app. Assists in cutting down calls to their support line during peak periods.
Pricing
Contact us for pricing.
Can the Digital Receptionist handle both calls and WhatsApp messages?
What happens if it can't answer a question?
Does it work outside office hours?
Do I need any special equipment to set it up?
Can it be trained on our specific business information?
